Concierge Services

Surratt is dedicated to client satisfaction. Our Global Artists are available to answer any questions you may have about our brand and our products, and to assist you in making your Surratt purchases via virtual appointment. Let us come to you.

We are pleased to offer the following complimentary services:
• Shade matching
• Color consultation
• Palette customization
• Tips and techniques for expert application
• Revamping your makeup bag
• Building a brush wardrobe

Appointments are available via Zoom in 30-minute blocks at the following times:
Monday, Wednesday, Friday: 10 AM-3 PM EST
Tuesday, Thursday: 5-7 PM EST
Saturday: 10 AM-12 PM EST

To schedule your appointment, please email and include:
• your preferred appointment date and time; please provide at least two options 
• what service you are interested in, so that our Global Artists can prepare to best assist you

We will respond within 24-48 hours to schedule your appointment and send you a Zoom meeting link.

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