FAQ

Frequently Asked Questions

Shade Matching Consultations

Our Surratt Artist Team is available to help you with shade matching and color consultations, free of charge. Please visit our Concierge Services page for more details and to schedule a virtual appointment.

Our Brushes

Surratt brushes are handmade in Japan and contain natural goat, Blue Squirrel, or sable hair. Please note that no animals are harmed in the process of making our brushes.

Animal Testing

Surratt does not, and will never, test on animals. We also do not work with any manufacturers that do animal testing.

Ingredients and Materials

A full list of ingredients is listed both on the product's packaging and the product's page.

All products are gluten-free and vegan, with the exception of the below:

Non-vegan:
Contains Beeswax: Relevee Mascara, Pointilliste Mascara, Expressioniste Brow Pencil
Contains Carmine: Artistique Eyeshadow, Artistique Blush, Smoky Eye Baton, Prismatique Eyes
Contains Marine Collagen: Torche Lumiere Highlighters

Our Relevee Lash curler is made from 100% surgical-grade steel. Its refill pads are made of silicone.

Shipping and Returns

Click here to learn more about shipping and returns.

Store Locator

Click here to discover our retail partners.

Surratt Pro Program

Surratt offers a professional discount to qualified makeup artists within the United States. Click here for details.